At Hashi.pk, we aim to deliver your orders safely, quickly, and efficiently. Please read our Shipping Policy to understand how delivery timelines, methods, and charges work.
1. Order Processing Time
All orders are processed within 2–5 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
In cases of high order volume or stock issues, processing may take slightly longer.
2. Delivery Time
We deliver across Pakistan through trusted courier partners.
Estimated delivery time:
- Major Cities: 2–5 business days
- Other Cities / Remote Areas: 3–7 business days
These timelines are estimates and may vary due to:
- Weather conditions
- Courier delays
- Public holidays
- Incorrect shipping information
3. Shipping Charges
Shipping charges (if any) will be displayed at checkout before order confirmation.
Any delivery promotions (Free Shipping, Discounts) will be clearly mentioned on the website.
4. Cash on Delivery (COD)
COD is available nationwide.
Please ensure someone is available to receive and pay for the parcel at the provided address.
Refusing a COD parcel repeatedly may result in restrictions on future orders.
5. Order Tracking
Once your order is shipped, you will receive:
- A tracking number
- Courier name
- Tracking link (when available)
You can use this information to track your shipment in real-time.
6. Incorrect Address or Delivery Failure
If the shipping address provided is incomplete or incorrect:
- Delivery may be delayed
- The order may be returned to us by the courier
- Additional delivery charges may apply for re-shipping
Please double-check your address before confirming the order.
7. Damaged or Missing Parcels
If your parcel arrives damaged or tampered with:
- Take pictures of the package
- Contact us immediately within 24 hours
We will assist you in resolving the issue with the courier and arrange a replacement if necessary.
8. Delays Beyond Our Control
Hashi.pk is not responsible for delays caused by:
- Courier operational issues
- Strikes
- Lockdowns
- Natural disasters
- Unexpected high shipping volumes
However, we will support you in tracking and resolving any delay.
9. Contact Us
If you have any questions regarding shipping, feel free to reach out:
📩 hashi.pk.official@gmail.com